From RTP and house edge to KYC and rollover, this glossary covers the words you will see across our game rooms, account wallet and sportsbook. Use it to read lobby notices, understand payout conditions and move through your account without guessing at what a term means.
Lobby notices, table rules and account alerts all use a shared vocabulary. When you know what volatility means, you pick a slot that fits your session length. When you understand rollover, you read a information notice without confusion.
FOUR TERM FAMILIES
Where Each Term Family Appears in the Lobby
Terms cluster around four areas of the platform. Knowing which family a word belongs to tells you where to look when you see it on screen.
Game Mechanics
Words like RTP, volatility, paylines and multiplier appear inside individual game windows or in the information panel each title carries. Slots from Pragmatic Play, Microgaming and Spadegaming each surface these in their own in-game help tab.
Odds and Markets
Asian handicap, over/under, decimal odds and spread belong to the sportsbook and live betting screens. You will see them on cricket match markets, including IPL and BPL fixtures, alongside football and other categories available in your region.
Wallet and Account
Deposit, withdrawal, e-wallet, KYC and transaction history are words you meet in the account and payment sections. bKash, Nagad and Rocket appear here as wallet options where supported — check your account area for current availability in your region.
Information Conditions
Rollover, turnover, wagering requirement and eligible game are the words attached to any active information notice. Reading these terms before you engage with a information saves confusion when you check your account balance later.
CORE GAME TERMS
Core Game Terms: RTP to Live Dealer
These six definitions cover the words new players ask about first. Each answer is a plain statement — no attached advice on how to play.
What is RTP?
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return over a very large number of rounds.
What is house edge?
House edge is the mathematical advantage the game holds over time, expressed as a percentage. It is the complement of RTP carries a 3% house edge. Neither figure predicts the outcome of any single session or round.
What is volatility?
Volatility describes how a slot distributes its payouts — frequent small wins versus infrequent larger ones. A high-volatility slot from JDB or Bigtime Gaming may go many rounds without a significant return, then deliver a larger feature result.
What does wager or turnover mean?
Wager and turnover both refer to the total amount staked across rounds. Information notices use turnover to express how much must be staked before account-credit conditions are met. The lobby notice or terms section shows the exact multiplier that applies.
What is a jackpot feature?
A jackpot feature is a prize-style mechanic built into certain slot titles, where a pool grows with play across eligible rounds and can be triggered by a specific symbol combination or random event within the game itself.
What is a live dealer?
A live dealer is a human host running a table game — baccarat, roulette or blackjack — streamed in real time to your device. You place bets on the result through an on-screen interface rather than against a computer-generated outcome.
ODDS PAYMENT ACCOUNT TERMS
Odds, Payment and Account Terms Defined
These six definitions cover the language of sportsbook markets, wallet transactions and account verification — words that appear outside the game window itself.
What is Asian handicap?
Asian handicap is a sports betting format that removes the draw outcome by giving one side a goal or point advantage before the match starts. It is widely used in cricket and football markets. The handicap value is shown next to the match on the sportsbook screen.
What does over/under mean in betting?
Over/under is a market where you bet on whether a total — runs scored, goals, corners — will finish above or below a number the sportsbook sets for that fixture. The number is listed alongside the market on the match page.
What is rollover?
Rollover is the number of times a credited amount must be wagered before it can move to your withdrawable balance. A rollover of ten means the credited sum must be staked in full ten times across eligible games before withdrawal is available.
What is an e-wallet in the account context?
An e-wallet is a mobile-based payment account — such as bKash, Nagad or Rocket — that links to your platform account for deposits and withdrawals. Transactions move between the wallet and the platform account; availability depends on your region and local law.
What is KYC?
KYC stands for Know Your Customer. It is an identity verification step where you submit documents to confirm your name, age and address match your account details. The account area shows which documents are required and where to upload them.
What are decimal odds?
Decimal odds show the total return per one unit staked, including the stake itself. Odds of 2.50 on a cricket match mean a one-unit stake returns 2.50 units if the selection wins. The sportsbook displays decimal odds by default on most markets.
TERMS IN REAL LOBBY DECISIONS
How These Terms Connect to Actual Lobby Screens
Seeing a term in isolation is different from meeting it on a live screen. When you open Teen Patti Battle, the information panel may list the game's RTP — that figure tells you how the studio has calibrated the game's return over many rounds, not what your next hand will pay.
Teen Patti Battle — RTP panel
Open the game's information icon to see the RTP value where the studio exposes it. That number reflects long-run design, not session prediction. Use it to compare titles in the same category before you start.
Crash Zap — volatility context
Crash Zap is a fast-decision game where the multiplier rises then stops. High volatility means results vary sharply between rounds. Knowing this before you open the game helps you set a session approach that matches it.
Sportsbook — BPL cricket market
A BPL fixture may show over/under runs and an Asian handicap side by side. Both are standard market types. The handicap adjusts the starting position; the over/under sets a total. Reading both takes seconds once you know the terms.
Account wallet — bKash and rollover
Your wallet section shows the linked bKash, Nagad or Rocket account alongside your current balance. If a information rollover applies, the remaining requirement is visible in the account summary before you initiate a withdrawal.
HELP WITH TERMS
Where to Get Clarity on Any Term
If a term in the lobby or on an account notice is still unclear after reading the glossary, these are the routes we publish for getting a straight answer.
Live Chat
The live chat button is visible on every page once you are logged in. Type the term you are unsure about and the support team will clarify what it means in the context of the specific screen or game you are looking at.
Help Centre
The Help Centre is accessible from the account menu. It organises articles by topic — game mechanics, payments, account verification — so you can search for a term and read the full context without waiting for a reply.
Email Support
For account-specific questions about a transaction term or a KYC requirement shown in your profile, email support is available through the contact link in your account settings. Include a screenshot of the term as it appears on screen.
USING THESE TERMS IN YOUR ACCOUNT
Questions About Using the Features These Terms Describe
These questions are about applying the terms — navigating the wallet, reading account notices and choosing games — rather than defining the words themselves.
Where do I see RTP information for a slot in the lobby?
Open any slot title and look for the information icon, usually marked with an 'i' or accessible through the game menu. RTP is shown there only when the studio providing that title chooses to publish it. Not every title exposes the figure.
How do I check whether a rollover requirement applies to my account balance?
Log in and go to your account summary or information section. Any active rollover condition is listed there alongside the remaining staking requirement. You can track it against your wallet balance before deciding to place further wagers.
Can I complete KYC verification using a mobile device?
Yes. The account verification section works on mobile browsers. Upload the requested documents directly from your phone's camera or gallery. The account page shows which documents are still pending so you know exactly where you stand.
How do bKash, Nagad and Rocket appear in my transaction history?
Each deposit or withdrawal made through bKash, Nagad or Rocket is logged individually in your account transaction history with a date stamp and status. Availability of each wallet depends on your eligible region and local law at the time of the transaction.
How is Asian handicap scored differently from a standard win/loss bet?
With Asian handicap, the listed advantage is added to or subtracted from the final result before the outcome is settled. A quarter-ball handicap can split your stake across two lines, returning part of the stake if the result lands on the handicap boundary.
What happens if a term on a information notice differs from the glossary definition?
The published terms attached to that specific information take priority. Our glossary gives standard industry meanings; individual information conditions may narrow or adjust those meanings. Read the notice in your account area and contact support if the two conflict.